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WELCOME TO ABBOTS CROSS MEDICAL PRACTICE - UPDATE 11/06/2024

PRACTICE CLOSURES 2024

WEDNESDAY 16TH OCTOBER FROM 2.00PM FOR STAFF TRAINING

WEDNESDAY 25TH AND THURSDAY 26TH DECEMBER 2024

IN THE EVENT OF AN EMERGENCY

 PLEASE PHONE

DALRIADA

 ON - 02825663500

FREE SELF-MANAGEMENT COURSES FOR ANYONE LIVING WITH PERSISTENT PAIN

PLEASE CLICK ON LINK BELOW FOR FURTHER INFORMATION AND BOOKING

https://online.hscni.net/free-self-management-courses-to-help-people-who-are-living-with-persistent-pain/

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EMAIL SERVICES

DID YOU KNOW, YOU CAN NOW REQUEST THE FOLLOWING VIA EMAIL:

1.   A CONTINUATION SICK LINE

2.  A MAT B1 FORM (Expected Date of Confinement)

3.  A PRIVATE REFERRAL

4. ACCESS TO YOUR MEDICAL RECORDS

5. CHANGE YOUR PERSONAL DETAILS

6.  ORDER REPEAT PRESCRIPTIONS

7. ARRANGE TREATMENT ROOM AND PRACTICE NURSE APPOINTMENTS

(NB THIS SERVICE IS NOT AVAILABLE FOR GP APPOINTMENTS)

PLEASE EMAIL: reception.z00434@gp.hscni.net 

You can now self-refer to Northern Trust Physiotherapy

Physio - Self-Referral Northern Trust

Connecting You to Services & Activities in Your Local Area

CONNECT NORTH - YOUR PATHWAY TO WELLBEING

Melanie Connect North Trifold leaflet.pdf

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MMR Catchup

The Northern Health and Social Care Trust is undertaking a Measles, Mumps, and Rubella (MMR) vaccination catch-up campaign aimed at ensuring all children and young people are fully protected.

The vaccinations are targeted at those aged from 6 – 25 who have not yet received both doses of the MMR vaccine.

Patients Aged 18yrs and above who have not had an MMR can make an appointment with the practice

With measles cases on the rise, the campaign aims to help prevent the spread of contagious diseases.

If you, or your child, have not yet received both doses, you will receive a letter inviting you to attend a vaccination clinic.

Children aged between 12 months – 5 years

This age group can get the vaccine through their GP practice.

All parents/guardians were contacted on 15/2/24

if you did not receive a text message and your child is in the above age range please:

email: reception.Z00434@gp.hscni.net

or phone: 02890364048

 https://https://www.nidirect.gov.uk/articles/northern-ireland-mmr-catch-campaign

To view the MMR information Leaflet please click here

YOU CAN NOW BOOK YOUR PSV/HGV MEDICALS VIA RECEPTION

PLEASE EMAIL: reception.z00434@gp.hscni.net 

who will contact you with a convenient appointment

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TRIAGE GUIDELINES - 11/12/23

Unfortunately, at times, the practice may be understaffed due to staff sickness or holidays. 

On these occasions we may have to restrict the number of triage calls

In the event of this:- the following action will be taken

"The practice is currently experiencing unmanageable demand for urgent care. Taking account of our patients’ and practice team’s safety and the availability of other options for patient care we are not able to see any more patients today.

We are sorry for this inconvenience, which is beyond our control.

If you have an urgent medical problem that you believe cannot wait please phone through on the emergency line.

Thank you for your understanding

IF YOU REQUIRE AN APPOINTMENT WITH THE GP, PLEASE TELEPHONE BETWEEN 8.30 - 10.00 A.M.

IF YOU REQUIRE A HOME VISIT,  PLEASE TELEPHONE BETWEEN 8.30 - 10.00 A.M.

ABOVE HOURS ARE SUBJECT TO CHANGE IF THERE ARE STAFF SHORTAGES 

UPDATED TIMES WILL BE AVAILABLE HERE AND ON OUR PHONE LINES

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IF YOU ARE DEAF OR HAVE HEARING LOSS PLEASE SEE LINK BELOW FOR SUPPORT SERVICES

https://online.hscni.net/wpfd_file/hsc-services-and-support-for-deaf-and-hearing-loss/

SERVICES AND SUPPORT FOR SIGHT LOSS

https://online.hscni.net/download/2452/physical-and-sensory-disability/38350/hsc-services-and-support-for-sight-loss

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PHARMACY FIRST SERVICE: for uncomplicated lower Urinary Tract Infections (UTIs)

in WOMEN aged 16 to 64 years

YOU CAN NOW GO TO YOUR LOCAL PHARMACY IF YOU HAVE A SUSPECTED URINARY TRACT INFECTION - YOU DO NOT NEED TO SEE A GP

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PRESCRIPTION COLLECTION

DUE TO ON-GOING WORK PRESSURES,

WE WOULD KINDLY REQUEST THAT YOU NOMINATE A CHEMIST OF YOUR CHOICE TO COLLECT YOUR REPEAT PRESCRIPTION

ACUTE AND EMERGENCY REQUESTS CAN STILL BE COLLECTED AT THE PRACTICE

IF YOU HAVE ANY ISSUES OR WOULD STILL LIKE TO COLLECT YOUR OWN PRESCRIPTIONS

PLEASE MAKE OUR RECEPTION STAFF AWARE:

RECEPTION.Z00434@GP.HSCNI.NET

Thank you

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A Guide for Parents of children with a disability and additional needs

Please see link below for full guide

Your-journey-disability-guide (1).pdf

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Sexual health
24 hours a day

Free, discreet, confidential

YOU DO NOT NEED TO CONTACT OR MAKE AN APPOINTMENT WITH YOUR GP

https://sh24.org.uk/

YOU CAN NOW ORDER

STI
TEST KITS

Your kit arrives in a plain, letterbox friendly envelope, it contains everything you need to Freepost return your samples to our lab.

Order free nowLearn more
SH:24 Services: STI test kits

CONTRACEPTIVE
PILL

Your pills arrive in a plain, letterbox friendly envelope. You will not need to sign for them. Order before 3pm for next working day delivery.

Order free nowLearn more
SH:24 Services: Contraceptive pill

EMERGENCY
CONTRACEPTION

Your morning after pill arrives in a plain, letterbox friendly envelope. You will not need to sign for it. Order before 3pm for next working day delivery.

Order free nowLearn more
SH:24 Services: Emergency contraception

GENITAL WART
TREATMENT

Upload three photos for clinical diagnosis. Treatment arrives in a plain, letterbox friendly envelope. You will not need to sign for it.

Order free nowLearn more
SH:24 Services: Genital wart treatment

You can also now order 

EMERGNECY CONTRACEPTION

 FROM YOUR LOCAL PHARMACY

BETTER DAYS PAIN RELIEF SUPPORT PROGRAMME

Do you live with chronic pain?

Supporting people to self-manage their pain and live better and happier lives

For more information contact Natasha Moore  Pain Programme Co-ordinator

E: nmoore@lorag.org

T: 028 90312377 ext.2

M: 07939406277

 For more information please contact us. 

ON THE DAY APPOINTMENTS

IF YOU REQUIRE AN APPOINTMENT YOU NOW NEED TO  PHONE

BETWEEN 8.30 A.M. - 10.00 A.M.

WE APOLOGISE FOR ANY INCONVENIENCE CAUSED, BUT DUE TO CURRENT WORKLOAD, STAFFING LEVELS

AND A RAPIDLY INCREASING PATIENT LIST

WE HAVE HAD TO REDUCE THE HOURS FOR REQUESTING AN APPOINTMENT

THANK YOU FOR YOUR PATIENCE AND UNDERSTANDING

IT IS GREATLY APPRECIATED

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COVID-19 testing and tracing is changing in Northern Ireland | Department of Health (health-ni.gov.uk)

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PHARMACY FIRST FOR EVERYDAY HEALTH CONDITIONS - MARCH 2022

YOU DO NOT NEED TO SEE A GP 

PLEASE ATTEND YOUR LOCAL PHARMACY

FOR FREE CONFIDENTIAL ADVICE AND TREATMENT FOR:

Acne

Groin infection

Oral thrush

Athletes foot

Threadworms

Scabies

Diarrhoea

Vaginal thrush

Verrucae

Haemorrhoids

Earwax Headlice

Mouth ulcers

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Directory of services to help improve mental health and emotional wellbeing

Belfast_area_card_2020.pdf (hscni.net)

https://www.northerntrust.hscni.net/wp-content/uploads/2020/05/Directory-of-services-to-help-improve-mental-health-and-emotional-wellbeing-March-2020.pdf

PHA-GP-Bereavement-Leaflet-2020.pdf (hscni.net)

LIFELINE

It’s ok, not to be ok

If you are experiencing distress or despair you can get support:

You will get through this.

If you are experiencing distress or despair you can get support

24 hours a day/7 days per week and you can call FREE:

0808 808 8000  

CONDITION MANAGEMENT PROGRAMME

FREE WORK-FOCUSED PROGRAMME WHICH AIMS TO GIVE INDIVIDUALS STRATEGIES AND SUPPORT TO MANAGE THEIR HEALTH CONDITIONS

PLEASE CLICK BELOW FOR FURTHER INFORMATION

https://www.nidirect.gov.uk/articles/condition-management-programme#toc-0

TELEPHONE ACCESS

WE APPRECIATE THAT SOME PATIENTS MAY EXPERIENCE DIFFICULTY GETTING THROUGH ON THE TELEPHONES,

PARTICULARLY BETWEEN 8.30 AM - 10.30AM AS GPS TRIAGE ALL TELEPHONE APPOINTMENT REQUESTS

WE WOULD THEREFORE REQUEST THAT IF IT IS NOT AN EMERGENCY - YOU PHONE THE PRACTICE AFTER 11.00 A.M.

DID YOU KNOW YOU CAN ALSO ORDER REPEAT PRESCRIPTIONS VIA THIS WEBSITE OR VIA EMAIL (reception.z00434@gp.hscni.net)

OR LEAVE A MESSAGE ON OUR 24 HR PRESCRIPTION LINE - AVAILABLE 7 DAYS PER WEEK

IF YOU WISH TO MAKE A GENERAL ENQUIRY, PROVIDING THIS IS NOT AN EMERGENCY YOU CAN ALSO EMAIL

 

PRACTICE EMAIL: reception.z00434@gp.hscni.net

PHONE: 02890364048

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IF YOU NEED YOUR HEALTH & CARE NUMBER

(THIS REPLACED NHS NUMBER)

PLEASE SEE BELOW

Patient video – How to find your health and care number. 

https://twitter.com/HSCBoard/status/1382058507390754822?s=20

https://www.facebook.com/healthandsocialcareboard/posts/2873094982904864

https://www.instagram.com/p/CNnh8b7owGr/

YOUTH WELLNESS WEBSITE

The Youth Wellness Web has been co-designed by young people for young people with easy access to different resources and services that can really help you.

Information and help is available on:

bullying/mental health/school/bereavement/wellbeing 

&

videos and podcasts are available

Please click on link below: 

www.cypsp.hscni.net/youth-wellness-web

……………………………………………………….

https://www.nidirect.gov.uk/articles/coronavirus-covid-19-regulations-and-guidance-what-they-mean-you

SURGERY CLOSURE - EMERGENCIES ONLY

IN THE EVENT OF AN EMERGENCY OUTSIDE NORMAL SURGERY HOURS

 PLEASE PHONE DALRIADA ON:

02825663500

IF YOU HAVE DIFFICULTY ACCESSING TRANSPORT PLEASE SEE INFORMATION BELOW

South Antrim Community Transport

028 93 342455

Disability Action 02890 297870

How to access Urgent and Emergency Care Services

FOR ATTENDANCES AT ANTRIM AND CAUSEWAY ACCIDENT AND EMERGENCY

PLEASE PHONE FIRST:

0300 123 1 123

TEXT RELAY NUMBER: 18001 0300 123 1 123

OR INTERPRETER NOW APP

AVAILABLE 24 HOURS A DAY, 7 DAYS A WEEK

FOR EMERGENCIES THAT ARE LIFE-THREATNING ALWAYS CALL 999

TO HELP REDUCE THE POTENTIAL SPREAD OF INFECTION,

WE ARE ADVISING ALL PATIENTS TO PHONE BEFORE COMING TO THE SURGERY

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(Site updated 14/10/2024)
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