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WELCOME TO ABBOTS CROSS MEDICAL PRACTICE - UPDATE 06/01/21

CORONAVIRUS UPDATE

https://www.nidirect.gov.uk/articles/coronavirus-covid-19-regulations-guidance-what-restrictions-mean-you

THANK YOU FOR YOUR CONTINUED SUPPORT DURING 

THESE EXTREMELY CHALLENGING TIMES

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SURGERY CLOSURE - EMERGENCIES ONLY

THE SURGERY WILL BE OPEN FOR EMERGENCIES ONLY FROM 1.00PM:

 COMMENCING WEDNESDAY 13TH JANUARY AND ALL SUBSEQUENT WEDNESDAYS UNTIL FURTHER NOTICE

THIS IS TO FACILITATE COVID 19 VACCINATION CLINICS

IN THE EVENT OF AN EMERGENCY PLEASE PHONE NORMAL SURGERY LINE: 02890364048 BETWEEN 1.00 PM AND 5.00PM

DALRIADA WILL BE ON CALL AS NORMAL OUTSIDE SURGERY HOURS

FROM 5.00PM ONWARDS - 02825663500 

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ARE YOU 50 - 64 YRS? - 07/01/21

YOU ARE NOW ENTITLED TO A FLU VACCINATION AND WILL SHORTLY RECEIVE A LETTER 

ADVISING OF CLINIC DATE AND TIME

Clinically Extremely Vulnerable People

  The new advice is that Clinically Extremely Vulnerable people should work from home if possible, but if you are unable to do so you are advised not to attend the workplace.  The Chief Medical Officer will write to Clinically Extremely Vulnerable people to advise of this change. Anyone who cannot attend work due to this advice, will be eligible for Statutory Sick Pay, and can use the CMO letter as evidence for your employer as was the case when shielding was introduced at the at the start of the pandemic.

Pending receipt of the new letter, you can use your original letter as evidence

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NEW TRAVEL ADVICE FOR PATIENTS ARRIVING OR TRANSITED THROUGH SOUTH AFRICA

 Anyone who has arrived back from, or transited through South Africa into any part of the UK including Northern Ireland must self-isolate for 10 days along with their household.  Those who have arrived from South Africa within the last 14 days are also advised to self- isolate for 10 days along with their household.
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COVID-19 VACCINE

WE WILL GET IN TOUCH WHEN IT IS YOUR TURN FOR VACCINATION -

You do not need to contact the surgery, we will contact you to arrange an appointment as per Department of Health priority groups

We know many people are interested in the COVID-19 vaccination and want to assure you that we are working through a priority list

IF YOU HAVE DIFFICULTY ACCESSING TRANSPORT PLEASE SEE INFORMATION BELOW

South Antrim Community Transport

028 93 342455

Monkstown Boxing Club 07878832472

Disability Action 02890 297870

IN THE MEANTIME PLEASE CHECK INFORMATION AT: 

nidirect.gov.uk/coronavirus

Vaccination is the most important thing you can do to protect your community against serious illnesses. 

When enough people get vaccinated, it’s harder for a disease to spread to those who can’t have vaccines.

We know many people are interested in the COVID-19 vaccination and want to assure you that we are working through a priority list set by the Department of Health.


How to access Urgent and Emergency Care Services

FOR ATTENDNACES AT ANTRIM AND CAUSEWAY ACCIDENT AND EMERGENCY

PLEASE PHONE FIRST:

0300 123 1 123

TEXT RELAY NUMBER: 18001 0300 123 1 123

OR INTERPRETER NOW APP

AVAILABLE24 HOURS A DAY, 7 DAYS A WEEK

FOR EMERGENCIES THAT ARE LIFE-THREATNING ALWAYS CALL 999

TO HELP REDUCE THE POTENTIAL SPREAD OF INFECTION,

WE ARE ADVISING ALL PATIENTS TO PHONE BEFORE COMING TO THE SURGERY

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It is a requirement for patients to wear a face covering when entering the surgery.  

 We would be grateful if you could come with your face covering on –

covering your nose, mouth and chin.  

This can be in the form of a mask, scarf or handkerchief of any sort of fabric.

This is for the safety of everyone in our surgery

 Thank you for your understanding.

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WE WOULD LIKE TO ADVISE PATIENTS THAT OUR EMAIL SERVICE IS ONLY FOR REQUESTING PRESCRIPTIONS,

IF YOU HAVE A QUERY OR YOU NEED TO SPEAK TO A DOCTOR YOU MUST CONTACT US VIA OUR TELEPHONE SYSTEM

THANK YOU

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PHARMACY FIRST FOR WINTER AILMENTS: SORE THROAT AND COLD

IS NOW AVAILABLE AT YOUR LOCAL PHARMACY - 05/11/20

Face Masks in other enclosed spaces 

In Northern Ireland it is now mandatory to wear a face mask in enclosed spaces. Since 10 July 2020, passengers aged 13 and over on public transport in Northern Ireland must wear a face covering unless they have a reasonable excuse not to. Guidance is available on NI Direct .

The practice will not be providing letters to exempt patients from wearing face masks.  It is the individuals responsibility to adhere to the guidelines

You may also wish to print a card or badge available on UK government website:

https://www.gov.uk/government/publications/face-coverings-when-to-wear-one-and-how-to-make-your-own

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ADVICE FOR PARENTS OR CARERS OF SCHOOL CHILDREN 14/09/2020

Advice for Parents or Carers of School Aged Children

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COVID-19 UPDATE 21/12/2020

If you have symptoms you can get tested for COVID-19

  • Everyone must help stop coronavirus spreading. 

  • If you go outside stay 2 metres (6ft) away from other people.

    You can spread the virus even if you don't have symptoms.

  • PLEASE SEE NEW GUIDANCE BELOW

    https://www.nidirect.gov.uk/articles/coronavirus-covid-19-regulations-guidance-what-restrictions-mean-you

  • A covid-19 symptom checker is available here.

Everyone, including health and social care workers, should self-isolate if they develop a new continuous cough or fever or loss of/ change in smell or taste.

The individual’s household should also self-isolate for 14 days as per the current guidelines.

The individual should stay at home for 10 days, or longer if they still have a fever.

 Testing and contact tracing campaign update

The Public Health Agency has launched a new public information campaign Test Trace Protect. 

https://www.publichealth.hscni.net/covid-19-coronavirus/testing-and-tracing-covid-19

Testing only: https://www.nhs.uk/ask-for-a-coronavirus-test or phone 119

NEW NORTHERN IRELAND CONTACT TRACING APP INFORMATION AND LINK - UPDTAED 04/08/20

https://www.nidirect.gov.uk/articles/coronavirus-covid-19-stopcovid-ni-proximity-app

             www.nidirect.gov.uk/coronavirus for more information.

BUT PLEASE CONTINUE TO SEEK ADVICE REGARDING MEDICAL PROBLEMS

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YOU CAN NOW ALSO SEND PHOTOS OF RASHES ETC TO: reception.z00434@gp.hscni.net

THE MINOR AILMENTS SCHEME IS NOW AVAILABLE

YOU CAN GET ADVICE AND/OR TREATMENT FOR THE FOLLOWING CONDITIONS AT YOUR PHARMACY

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COVID-19

If you have a new continuous cough OR fever OR loss of/change in smell or taste

  Do not come to the surgery, pharmacy or hospital.
For further information and self-isolation advice, visit www.pha.site/coronavirus 

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HEALTHCARE APPS TO HELP DURING COVID-19

You can access the Apps Library via your smart phone or PC at: https://apps4healthcareni.hscni.net

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immunisation

CHILDHOOD VACCINATIONS

We would urge all parents to take up the opportunity to have their preschool-aged children vaccinated at our surgery when invited to do so. It is completely safe to attend a healthcare setting for vaccination as long as you do not have symptoms of COVID-19 – cough and/ or temperature, or are feeling unwell, or have been potentially exposed to someone with coronavirus.

After clean water, vaccination is the most effective public health intervention in the world for saving lives and promoting good health,

and therefore one of the most important things we can do to stay healthy.

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APPOINTMENTS

WHEN YOU RING US, OUR STAFF WILL ASK YOU SOME QUESTIONS TO DETERMINE YOUR CONDITION. 

SOME OF THESE QUESTIONS MAY INCLUDE IF YOU HAVE A TEMPERATURE OR COUGH.  THESE QUESTIONS HELP US TO DETERMINE THE BEST ACTION TO TAKE BUT ALSO HELPS PROTECT OUR STAFF AND OTHER VULNERABLE PATIENTS.

IF APPROPRIATE, YOU MAY RECEIVE A CALL BACK FROM A GP OR BE GIVEN OTHER RELEVANT ADVICE.

IF YOU REQUIRE AN URGENT APPOINTMENT - PLEASE PHONE RECEPTION

You will be aware that face-to-face appointments will only be undertaken when clinically necessary, using full PPE;

 but we will continue to offer advise through our telephone triage system. 

Unfortunately we cannot resume normal services pre-pandemic and will be unable to do so in the near future,

but we thank you for your co-operation and understanding, all your efforts to not overwhelm the NHS have been appreciated by all our staff

IF YOU HAVE A SKIN RASH YOU CAN NOW SEND AN IMAGE TO: reception.z00434@gp.hscni.net

If you are very unwell please inform the receptionist at the beginning of your call.

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Attending a Covid-19 Centre

Please see link on advice if you need to attend a Northern Trust Covid-19 Centre

Visiting a Northern Community Covid centre - Advice for Patients:

https://www.youtube.com/watch?v=K4vfvXvqfIg

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Help for vulnerable patients

Some councils have their own resources, helplines and teams that you can use if you are struggling to get what you need.

Age NI also offers an advice and advocacy service which provides older people with information, advice and support - you can contact them on 0808 808 7575,

email info@ageni.org or visit its website.

Mid & East Antrim Agewell Partnership covers the Ballymena, Larne and Carrickfergus areas and is offering a good neighbour scheme to help vulnerable people in the community by volunteering to drop off supplies at their door. You can contact them on 028 2565 8604 or email admin@meaap.co.uk

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IF YOU ARE PREGNANT

A new website offers mothers-to-be in Northern Ireland vital support and up to date information during Covid-19

It provides  useful information and support, as well as advice and guidance on the most commonly-asked questions.

 www.ni-maternity.com

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IF YOU ARE DIABETIC

CORONAVIRUS DIABETES HELPLINE NOW AVAILABLE

02895360600

EMAIL: diabetic.helpline@hscni.net

This service is available 7 days a week from 9am - 3pm

4Ts

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Interpreting Service - British/Irish Sign Language

If you require an BSL or ISL interpreter please click link below

https://interpreternow.co.uk/nhs111ni

This service is open all day every day (“24/7")

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MENTAL HEALTH AND WELLBEING DURING THIS TIME

Northern Emotional Wellbeing Service LINKS counselling services

If you are feeling anxious, low in mood or suffering from mild to moderate mental health difficulties,

we are here to help. 

To arrange an appointments for telephone or video counselling

complete our on-line referral form at: www.linkscounselling.com/NEWS 

  or you can phone us on: 02838342825

you do not need to speak to a GP to arrange this

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IF YOU REQUIRE TRAVEL ADVICE PLEASE CONTACT YOUR AIRLINE OR CLICK THE LINK BELOW - UPDATED 06/01/21

Travel

https://www.publichealth.hscni.net/covid-19-coronavirus

The Public Health Agency (PHA) does not issue travel advice. If you’re concerned about the impact of the COVID-19 outbreak on your existing travel plans, check with your airline, tour operator, cruise line or other transport and accommodation providers as applicable. 

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Our doctors are now working in Antrim Area Hospital Covid-19 Centre,

on top of their existing commitments in General Practice

and we would therefore ask that you treat all our staff with understanding and

patience throughout the most difficult period within the NHS history

If we all work together we can get through this.

Thank you

Joanne Cooper Practice Manager

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 PRESCRIPTION ARRANGEMENTS

IF YOU NEED TO ORDER A PRESCRIPTION PLEASE CALL THE SURGERY ON: 02890364048

Our phone lines are currently extremely busy and we would therefore encourage you to use our prescription message line,

which is available 24 hrs per day

or request your prescription via this website or email: reception.z00434@gp.hscni.net

Please do not ask for medications that you have not taken for many years. You can order your prescription up to a week in advance in most cases to avoid running out of medication but this is your responsibility. Stockpiling, just in case, is not an option, we need to ensure that there is enough medication for all our patients.

Paracetamol is only available to patients who have been prescribed this prior to the Covid-19 Pandemic

Rescue packs are only available to patients with severe (brittle) asthma or severe COPD

who are under follow up by a Specialist Respiratory Teams

AND NOMINATE A CHEMIST OF YOUR CHOICE.

ALL PRESCRIPTIONS WILL THEN BE SENT TO YOUR CHOSEN CHEMIST

PLEASE DO NOT ENTER THE SURGERY

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IF YOU REQUIRE A SICK LINE

Please use this link for employee / employer government guidance: We will not be issuing sick lines for patients self-isolating

https://www.gov.uk/government/publications/guidance-to-employers-and-businesses-about-covid-19/guidance-for-employers-and-businesses-on-coronavirus-covid-19

Note

 

Please note:

  • Those who follow advice to stay at home will be eligible for statutory sick pay (SSP) from the first day of their absence from work – self certificate completed by the patient.
  • Employers should use their discretion concerning the need for medical evidence for certification for employees who are unwell. This will allow GPs to focus on their patients
  • If evidence is required by an employer, those with symptoms of coronavirus can get an isolation note from NHS 111 online, and those who live with someone that has symptoms can get a note from the NHS website
  • employees from defined vulnerable groups should be strongly advised and supported to stay at home and work from there if possible

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If you are pregnant

You can now self refer to the BHSCT Maternity Services as soon as you have a positive pregnancy test.

You can choose the Royal Jubilee Maternity Service (RJMS) or the Mater Maternity Unit for your care

You can read  'Now you are pregnant' leaflet for Birth place choices, click here.

Please complete the self referral form via the hyperlink below

Click to open Self Referral Form

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 IN THE EVENT OF AN EMERGENCY

OUTSIDE PRACTICE HOURS

PLEASE CONTACT DALRIADA ON:

02825663500

 

 

 

(Site updated 18/01/2021)
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