WELCOME TO ABBOTS CROSS MEDICAL PRACTICE - UPDATE 26/07/2021
Household contacts of people who are immunosuppressed
The JCVI has recently advised that children and young people aged 12 years and over who are household contacts of persons (adults or children) who are immunosuppressed
should be offered COVID-19 vaccination.
You will shortly receive a letter from the practice advising on how to book an appointment.
This vaccine is not available in the surgery
IF YOU ARE VISITING A HEALTH & SOCIAL CARE FACILITY
- Continue to wear a face covering. It is essential to wear a face covering properly and to handle it appropriately with clean hands;
- Wash your hands properly, as this is one of the most effective things you can do to help prevent the spread of COVID-19. Wash hands/use sanitiser on entering and leaving healthcare departments and facilities;
- Comply with the social distancing arrangements in place in the setting you are attending or visiting;
- Do not visit or attend and health and social care settings if you have symptoms of COVID-19, or you have been in contact with a positive case and are self-isolating, or you are waiting on a COVID-19 test result;
- If you are eligible for the COVID-19 vaccine, please book it now or turn up at a drop-in clinic, you don’t need to be invited.
IF YOU REQUIRE PROOF OF VACCINATION FOR TRAVEL PURPOSES
PLEASE SEE NEW APP LINK BELOW
CARERS UPDATED GUIDANCE - 19/07/2021
FOR ALL GUIDANCE AS A CARER DURING THE PANDEMIC
PLEASE SEE LINK BELOW
FROM 30th JUNE 2021
THE PRACTICE WILL RE-OPEN ON WEDNESDAY AFTERNOONS
CORONAVIRUS UPDATE - 15/06/2021
You can now order free coronavirus home testing kits
You can order your home testing kit here.
For further information on rapid COVID testing check online : www.health-ni.gov.uk/workforce-testing
ANYONE OVER 40 YRS CAN NOW BOOK A COVID VACCINATION APPOINTMENT WITH THE PRACTICE
Please phone: 02890364048 or Email: reception.Z00434@gp.hscni.net for further information
Anyone aged 18 - 40 can now book an appointment to have
the Pfizer- Biotech vaccination in a Trust Centre
YOU CAN BOOK ONLINE: https://covid-19.hscni.net/get-vaccinated
If you are pregnant or breast feeding please see updated covid-19 guidance
ADULT HOUSEHOLD CONTACTS OF IMMUNOSUPRESSED PATIENTS (OVER 16YRS)
Please let your adult household contacts know that they can now
book a vaccination appointment at one of the regional vaccination centres. See attached link –
Are you aged 30 or over - you can now book an appointment for your covid vaccine
If possible, booking can be done online at: https://covid-19.hscni.net/get-vaccinated
However, where online booking is not possible, the telephone booking number is 0300 200 7813.
COVID-19 NEW GUIDANCE UNDER 30S - 07/04/2021
PLEASE DO NOT CONTACT THE SURGERY REGARDING THE OXFORD VACCINATION
WE WILL CONTACT YOU AS SOON AS AN ALTERNATIVE BECOMES AVAILABLE
IF YOU RECEIVED YOUR FIRST DOSE OF THE OXFORD VACCINE
THE NEW GUIDANCE RECOMMENDS:
A SECOND DOSE OF THE SAME VACCINE - SO PLEASE KEEP YOUR APPOINTMENT
IF YOU HAVE AN APPOINTMENT FOR YOUR 1ST DOSE OF THE OXFORD VACCINE
PLEASE DO NOT ATTEND
WE WILL UPDATE YOU AS SOON AS WE RECEIVE FURTHER GUIDANCE
QUARANTINE GUIDANCE NORTHERN IRELAND - UPDATED 19/4/21
TRAVEL ADVICE - UPDATED 19/04/21
CARER ID CARDS
New ID cards will be issued to registered Carers by Trusts over the next two weeks.
These can be used by carers for priority access to supermarkets.
More information is available for carers regarding the carers co-ordinators and issuing of cards at this link Carer ID Cards
COVID VACCINATION UPDATE 31/03/2021
Patients Aged OVER 45, and CEV patients and patients 16 - 18 with underlying health conditions
can book with the Regional vaccination Centre through link below:
THANK YOU FOR YOUR CONTINUED SUPPORT DURING
THESE EXTREMELY CHALLENGING TIMES
SURGERY CLOSURE - EMERGENCIES ONLY
IN THE EVENT OF AN EMERGENTCY OUTSIDE NORMAL SURGERY HOURS
PLEASE PHONE DALRIADA ON:
Clinically Extremely Vulnerable People
The new advice is that Clinically Extremely Vulnerable people should work from home if possible, but if you are unable to do so you are advised not to attend the workplace. The Chief Medical Officer will write to Clinically Extremely Vulnerable people to advise of this change. Anyone who cannot attend work due to this advice, will be eligible for Statutory Sick Pay, and can use the CMO letter as evidence for your employer as was the case when shielding was introduced at the at the start of the pandemic.
Pending receipt of the new letter, you can use your original letter as evidence
NEW TRAVEL ADVICE FOR PATIENTS ARRIVING OR TRANSITED THROUGH SOUTH AFRICA
Anyone who has arrived back from, or transited through South Africa into any part of the UK including Northern Ireland must self-isolate for 10 days along with their household. Those who have arrived from South Africa within the last 14 days are also advised to self- isolate for 10 days along with their household.
How to access Urgent and Emergency Care Services
FOR ATTENDNACES AT ANTRIM AND CAUSEWAY ACCIDENT AND EMERGENCY
PLEASE PHONE FIRST:
0300 123 1 123
TEXT RELAY NUMBER: 18001 0300 123 1 123
OR INTERPRETER NOW APP
AVAILABLE24 HOURS A DAY, 7 DAYS A WEEK
FOR EMERGENCIES THAT ARE LIFE-THREATNING ALWAYS CALL 999
TO HELP REDUCE THE POTENTIAL SPREAD OF INFECTION,
WE ARE ADVISING ALL PATIENTS TO PHONE BEFORE COMING TO THE SURGERY
It is a requirement for patients to wear a face covering when entering the surgery.
We would be grateful if you could come with your face covering on –
covering your nose, mouth and chin.
This can be in the form of a mask, scarf or handkerchief of any sort of fabric.
This is for the safety of everyone in our surgery
Thank you for your understanding.
WE WOULD LIKE TO ADVISE PATIENTS THAT OUR EMAIL SERVICE IS ONLY FOR REQUESTING PRESCRIPTIONS,
IF YOU HAVE A QUERY OR YOU NEED TO SPEAK TO A DOCTOR YOU MUST CONTACT US VIA OUR TELEPHONE SYSTEM
Face Masks in other enclosed spaces
In Northern Ireland it is now mandatory to wear a face mask in enclosed spaces. Since 10 July 2020, passengers aged 13 and over on public transport in Northern Ireland must wear a face covering unless they have a reasonable excuse not to. Guidance is available on NI Direct .
The practice will not be providing letters to exempt patients from wearing face masks. It is the individuals responsibility to adhere to the guidelines
You may also wish to print a card or badge available on UK government website:
BUT PLEASE CONTINUE TO SEEK ADVICE REGARDING MEDICAL PROBLEMS
THE MINOR AILMENTS SCHEME IS NOW AVAILABLE 2021
REFERRAL TO LOCAL PHARMACY - NO PRESCRIPTION REQUIRED
If you have a common condition that can be treated with a medication that is available to buy over the counter from your local pharmacy
You do not need to make an appointment to speak to the pharmacist, just pop in anytime and they will be happy to help you.
Ask the pharmacist for help and advice on the most appropriate medication to relieve your symptoms for:
Aches and pains (minor)
Heartburn and indigestion (mild)
Coughs and colds
Fungal nail infections
Hay fever and allergies
Headache and migraine (mild)
If at any time you are concerned about your condition or if your symptoms are not improving after a few days of treatment with the over the counter medications you should contact the local pharmacist or the surgery for more advice.
For more information visit
If you have a new continuous cough OR fever OR loss of/change in smell or taste
Do not come to the surgery, pharmacy or hospital.
For further information and self-isolation advice, visit www.pha.site/coronavirus
HEALTHCARE APPS TO HELP DURING COVID-19
We would urge all parents to take up the opportunity to have their preschool-aged children vaccinated at our surgery when invited to do so. It is completely safe to attend a healthcare setting for vaccination as long as you do not have symptoms of COVID-19 – cough and/ or temperature, or are feeling unwell, or have been potentially exposed to someone with coronavirus.
After clean water, vaccination is the most effective public health intervention in the world for saving lives and promoting good health,
and therefore one of the most important things we can do to stay healthy.
WHEN YOU RING US, OUR STAFF WILL ASK YOU SOME QUESTIONS TO DETERMINE YOUR CONDITION.
SOME OF THESE QUESTIONS MAY INCLUDE IF YOU HAVE A TEMPERATURE OR COUGH. THESE QUESTIONS HELP US TO DETERMINE THE BEST ACTION TO TAKE BUT ALSO HELPS PROTECT OUR STAFF AND OTHER VULNERABLE PATIENTS.
IF APPROPRIATE, YOU MAY RECEIVE A CALL BACK FROM A GP OR BE GIVEN OTHER RELEVANT ADVICE.
IF YOU REQUIRE AN URGENT APPOINTMENT - PLEASE PHONE RECEPTION
You will be aware that face-to-face appointments will only be undertaken when clinically necessary, using full PPE;
but we will continue to offer advise through our telephone triage system.
Unfortunately we cannot resume normal services pre-pandemic and will be unable to do so in the near future,
but we thank you for your co-operation and understanding, all your efforts to not overwhelm the NHS have been appreciated by all our staff
IF YOU HAVE A SKIN RASH PLEASE CONTACT RECEPTION ON: 02890364048
If you are very unwell please inform the receptionist at the beginning of your call.
Attending a Covid-19 Centre
Please see link on advice if you need to attend a Northern Trust Covid-19 Centre
Visiting a Northern Community Covid centre - Advice for Patients:
Help for vulnerable patients
Some councils have their own resources, helplines and teams that you can use if you are struggling to get what you need.
- Antrim and Newtownabbey: Its website has a list of community support services that can help with shopping and medicine collections; it also has a list of local shops and restaurants offering home delivery services of groceries and hot food.
Age NI also offers an advice and advocacy service which provides older people with information, advice and support - you can contact them on 0808 808 7575,
email firstname.lastname@example.org or visit its website.
Mid & East Antrim Agewell Partnership covers the Ballymena, Larne and Carrickfergus areas and is offering a good neighbour scheme to help vulnerable people in the community by volunteering to drop off supplies at their door. You can contact them on 028 2565 8604 or email email@example.com
IF YOU ARE PREGNANT
It provides useful information and support, as well as advice and guidance on the most commonly-asked questions.
IF YOU ARE DIABETIC
CORONAVIRUS DIABETES HELPLINE NOW AVAILABLE
This service is available 7 days a week from 9am - 3pm
Interpreting Service - British/Irish Sign Language
If you require an BSL or ISL interpreter please click link below
This service is open all day every day (“24/7")
MENTAL HEALTH AND WELLBEING DURING THIS TIME
Northern Emotional Wellbeing Service LINKS counselling services
If you are feeling anxious, low in mood or suffering from mild to moderate mental health difficulties,
we are here to help.
To arrange an appointments for telephone or video counselling
complete our on-line referral form at: www.linkscounselling.com/NEWS
or you can phone us on: 02838342825
you do not need to speak to a GP to arrange this
Our doctors are now working in Antrim Area Hospital Covid-19 Centre,
on top of their existing commitments in General Practice
and we would therefore ask that you treat all our staff with understanding and
patience throughout the most difficult period within the NHS history
If we all work together we can get through this.
Joanne Cooper Practice Manager
IF YOU NEED TO ORDER A PRESCRIPTION PLEASE CALL THE SURGERY ON: 02890364048
Our phone lines are currently extremely busy and we would therefore encourage you to use our prescription message line,
which is available 24 hrs per day
or request your prescription via this website or email: firstname.lastname@example.org
Please do not ask for medications that you have not taken for many years. You can order your prescription up to a week in advance in most cases to avoid running out of medication but this is your responsibility. Stockpiling, just in case, is not an option, we need to ensure that there is enough medication for all our patients.
Paracetamol is only available to patients who have been prescribed this prior to the Covid-19 Pandemic
Rescue packs are only available to patients with severe (brittle) asthma or severe COPD
who are under follow up by a Specialist Respiratory Teams
AND NOMINATE A CHEMIST OF YOUR CHOICE.
ALL PRESCRIPTIONS WILL THEN BE SENT TO YOUR CHOSEN CHEMIST
PLEASE DO NOT ENTER THE SURGERY
IF YOU REQUIRE A SICK LINE
Please use this link for employee / employer government guidance: We will not be issuing sick lines for patients self-isolating
- Those who follow advice to stay at home will be eligible for statutory sick pay (SSP) from the first day of their absence from work – self certificate completed by the patient.
- Employers should use their discretion concerning the need for medical evidence for certification for employees who are unwell. This will allow GPs to focus on their patients
- If evidence is required by an employer, those with symptoms of coronavirus can get an isolation note from NHS 111 online, and those who live with someone that has symptoms can get a note from the NHS website
- employees from defined vulnerable groups should be strongly advised and supported to stay at home and work from there if possible
If you are pregnant
You can now self refer to the BHSCT Maternity Services as soon as you have a positive pregnancy test.
You can choose the Royal Jubilee Maternity Service (RJMS) or the Mater Maternity Unit for your care
You can read 'Now you are pregnant' leaflet for Birth place choices, click here.
Please complete the self referral form via the hyperlink below
Click to open Self Referral Form
IN THE EVENT OF AN EMERGENCY
OUTSIDE PRACTICE HOURS
PLEASE CONTACT DALRIADA ON:
(Site updated 28/07/2021)